maihiro is a specialist for CRM and Customer Engagement

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maihiro is a specialist for CRM, Customer Engagement and Commerce. Together with our customers, we develop custom-fit, integrated solutions for marketing, sales and customer service - and we implement them successfully.

We support our customers from strategy development, through design and implementation, right up to operations.

STRATEGY, ORGANIZATION, MANAGEMENT, PEOPLE, PROCESSES, TECHNOLOGIES: 

THE ESSENCE OF CRM

Whether active in corporate management or controlling, or the person responsible for sales, marketing, service or IT: we look forward to receiving your questions

„How can I embed a customer-oriented strategy within the company?”
„How can we ensure greater certainty in our forecasting?”
„Are there best practices for our opportunity management process?”
„Can we measure our campaigns according to the CRM costs and benefits?”
„What Contact Center solutions do you offer?”
„How can we optimise our data quality?”
More questions?

SAP Hybris Cloud for Sales is individually customized to the needs of GATX Rail Europe

The GATX Corporation that was founded in Chicago in 1898 is a world leader in transport leasing today.

To orient the entire organization toward the clients and their needs, especially from a sales perspective, GATX decided in favour of maihiro. With an agile cost-saving project approach the team introduced SAP Hybris Cloud for Sales. The entire IT project was divided up early on into small development steps that were immediately tested. Since the department learned about the solution at an early stage, the training costs were lower after that. Today 50 users at the four main locations in Austria, Poland, Germany and France use the new solution to give comprehensive support to their approximately 200 international customers.

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„Wir wollen so schnell wie möglich einen besseren Service bieten“

(bild:esco) Die VBH Holding GmbH ist ein international tätiges Großhandelsunternehmen mit rund 2500 Mitarbeitern und über 30 Tochtergesellschaften. Das Unternehmen mit Sitz in Korntal-Münchingen bei Stuttgart vertreibt Baubeschläge aller Art und ist die weltweit größte Handelsgruppe mit dieser Spezialisierung. maihiro hat bei der VBH die Einführung von SAP Hybris Sales Cloud betreut und arbeitet zurzeit daran, bei der VBH-Tochter esco, einem Metallbausystemlieferanten, SAP Hybris Service Cloud einzuführen. Herr Maisch, mit dem SAP Hybris...
Didem Bektas

The road to “European Champion” with route planning

maihiro today announced that its “maiTour” smart route management tool took first place in the Europe-wide SAP HANA® Cloud Platform App Contest 2016. The competition attracted a great deal of interest among SAP partners, as the keen participation proves. maiTour is an add-on for the SAP® Hybris® Cloud for Customer solution. maihiro was presented with its award on January 10, 2017 at the SAP Field Kick-Off Meeting (SAP FKOM) Barcelona. SAP FKOM is an annual event, and one of the Walldorf-based software company’s biggest sales conferences.“For us, this is a tremendous endorsement of our work,” says maihiro’s managing director Uwe May, who accepted the award in Barcelona together with product manager Timo Simon. With maiTour, maihiro has added a detailed regional sales management...

Events & Webinars

31.05. - 01.06.2017
SAP Retail Forum
Mainz
31.05. - 01.06.2017
Sales Management Congress
Darmstadt
21. - 22.06.2017
SAP Forum Consumer Goods Industry
Wiesbaden / Mainz

Contact & Call Back

Contact us directly:
Munich Tel. +49.89.89 085-0
Hamburg Tel. +49.40.85 399 29-0
Berlin Tel. +49.30.67 81980-0
Vienna Tel. +43.1.269 89 17-0
We would be pleased to call you back: