Conference SAP in Banking
December 11-12, 2001 Management Circle
“mySAP CRM in Banking.“

Lecture by Uwe May, maihiro

Workshop Customer Relationship Management
November 29-30, 2001 University of Eichstätt-Ingolstadt
“Modelling of business processes on the basis of two case studies, implementation with SAP CRM /Mobile Sales.“

Workshop with maihiro

eCRM Conference
November 28-29, 2001  newMedia Circle, Frankfurt
“Change Management in CRM projects. The human factor.“

Lecture by Bernd Hesse, maihiro

CRM Congress and exhibition
November 14-15, 2001  Cologne fair ground
“CRM in the consumer goods industry.“
Lecture by Mark Roes, maihiro.

Conference CRM 2002
November 5-6, 2001  magazine „Absatzwirtschaft“ & Management Forum Starnberg. “
CRM project management between project planning and cost control.“

Lecture by Uwe May, maihiro

Systematic Marketing
October 10, 2001  University of St. Gallen
“Introduction of CRM.“
Lecture and workshop by Robert Asal and Uwe May, maihiro

Key Account Management Conference
September 25-27, 2001  Euroforum, Cologne
“CRM in Key Account Management.“
Lecture by maihiro

salesTech exhibition
June 20-21, 2001  Gabler publishing, Wiesbaden
“You may not succeed without technical integrators“
Discussion panel with maihiro

eCRM – eCommerce lecture
June 20-21, 2001  University of Eichstätt-Ingolstadt
“Project management in eCRM projects.“
Lecture by maihiro

Systems architecture
Summer semester 2000 & 2001  Chair of Computer Science, University of Bamberg

“Systems architecture.“

Lecture by maihiro

Conference Customer Relationship Management
June 11-12, 2001  Industriy sponsored eBusiness Institute, University of Klagenfurt
“Project management in eCRM projects.“
Workshop with Uwe May, maihiro

2nd CRM Conference
April 3-4, 2001  Business Circle, Vienna
Experts’ hearing with Uwe May, maihiro

CRM Congress and exhibition
December 6-7, 2000  Dusseldorf fair ground
“living CRM - the philosophy for successful CRM projects.“

Lecture of Uwe May, maihiro

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If you have any further questions concerning of the here listed events, please do not hesitate to contact Anke Korf:
Tel.: +49 (0)89 / 89 085-121
E-Mail: anke.korf@maihiro.com