CRM software selection  If you consider to technologically support your marketing, sales and service processes, we accompany you to select a CRM software appropriate to your business processes. A customer specific catalogue of requirements helps us to evaluate and recommend the CRM software that fits your needs.

CRM Analytics  We analyze the ideal technological platform for your reporting and support you in selecting the reporting tools and interfaces most suited to your needs. All consultants who focus on analytical CRM and Business Intelligence, are also experienced CRM consultants. The advantage: our consultants are not only familiar with analytical technologies, but also know the branch-specific processes.


CRM implementation  maihiro employs experienced consultants who dispose of profound product as well as process related know-how. Your CRM projects profit from their experience during the phases of installation, implementation, customizing and interface design as well as the CRM integration of 3rd party tools.

Based on SAP CRM, Microsoft Dynamics CRM and Microsoft Dynamics CRM Online, we accompany your CRM implementation i.e. in the areas of marketing and campaign management, sales and service management.


Managed application and process services  We support your productive CRM solution with a modular service portfolio: Starting with establishing a system management concept, the operative system support incl. helpdesk and ticketing system up to supporting your project organisation when it comes to i.e. rollout your CRM solution.


IT Training  maihiro develops company specific end user, customizing and middleware trainings for small groups of people. It's your company who decides upon the location of the traing.

Please do not hesitate to contact us for more detailed information and references.