Your Customer Journey Adviser

maihiro is a specialist for CRM, Customer Experience (CX) and Commerce. Together with our customers, we develop custom-tailored, integrated solutions for marketing, sales and customer service – and we implement them successfully. maihiro has been part of Accenture since February 2020. 

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"How customers perceive something matters. Listening, analyzing and steering - this three step process enables the methodical Management of Customer Feedback."

Uwe May

Managing Director

Your Customer Journey Adviser

As a pilot for marketing, sales and service we help you to win customers and develop them sustainably.  
We help your company to become a pioneer in the Experience Economy. 

Our Service Portfolio

Our experts accompany companies holistically from management consulting to the implementation of SAP CX solutions and subsequent maintenance and care.

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Our Solution Porfolio

maihiro, as SAP Gold Partner and expert for the SAP Customer Experience (CX) & Commerce portfolio, supports you on your personal path to the Experience Economy. 

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A selection of our customers

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No cardboard cutout - Mondi invests in the digitization of sales

With the SAP Sales Cloud, maihiro designed and implemented a forward-looking CRM solution for the packaging and paper specialist. 

 

The IT project was rewarded with the SAP Quality Award in the Fast Delivery category, and maihiro took charge of process consulting and implementation.

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Strong Partnership: SAP and maihiro

Many years’ experience with SAP software for customer management, satisfied customers and proven expertise in customising and enhancing SAP solutions have been rewarded by the Walldorf-based company’s PartnerEdge programme.

 

With the Gold label, maihiro, as a partner for sales, customer service and further development/customisation of SAP software, has achieved the highest level possible for a company of its size.

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Let's inspire, optimise and change together

maihiro - Part of Accenture - has been writing its success story since 2000 and employs more than 200 permanent staff today.  

The innovative spirit, the strong cohesion and the personal commitment of each individual characterize our team.  

We are looking for CX enthusiasts: people who advise our clients with empathy and are enthusiastic about their work. 

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