Over 1,500 projects for more than 400 companies: Our customers deal with absolute specialists in all matters concerning CRM, Customer Experience (CX) & Commerce. As part of the SAP community of Accenture Technology, maihiro supports companies from strategic advice and organizational development, to process optimization and implementation, right through to the management of SAP Customer Experience solutions

Facts and figures

Part of Accenture

1.500 projects

200+ CX experts

100+ SAP CRM 

900+ SAP C/4HANA 

400+ customers

20 years of CRM experience

SAP Gold partner

40% intern. rollouts

What we do

We help you with customer acquisition and long-term development.

We help you develop a framework for action for achieving your strategic goals. We create transparency and measurability, and direct your marketing, sales and customer service organization effectively, so that you can manage your end customers and channels with a focus on profitability.


We design, implement and operate your customer-management solution in such a way that allows you to gain the maximum benefits from the possibilities offered by the SAP Customer Experience (CX) portfolio.


Successful projects need a sound methodology: With the maiMethod, maihiro places special emphasis on quality assurance and ensures optimum cooperation among all of the stakeholders.

What makes us different

We offer comprehensive advice - with expertise, empathy and enthusiasm.

Our prime focus is not on the technology: Our goal is first to convince marketing, sales and customer service from a technical and economic point of view, then to optimize processes, and finally to provide the technologies most suitable for this.

Taking into account all relevant dimensions during the project is the basis for ensuring durable success for our customers: Strategy, control, organization, people, processes and technologies. This is complicated - but it works.

With maihiro, you are dealing with people who are enthusiastic about your projects and rely on a trustworthy partnership. We go through “thick and thin” with you, because long-term success is important to us.

This matters to us

We live up to our social responsibility.

Whether it be sports, arts or social issues: We have been supporting social projects for children, young people and senior citizens for many years.

We are involved in charitable sports events and give regional artists the opportunity to display their work on our premises.


Best of Consulting 2018

SAP Cloud Focus Partner

Top Job 2019