AOK Systems - SAP Commerce & Marketing

Rollout for the 11 regional AOK companies

Project goal

  • Provision of online processes for acquiring and retaining customers

  • New types of business partners (anonymous users, unqualified users and qualified business partners)
  • Automation and early detection of transactions

  • Creation of multiple product portfolios for the release of dedicated and individualised marketing campaigns

Scope of project

  • Introduction of SAP Commerce, SAP Marketing incl. integration into on-premise SAP CRM, SAP ERP, SAP BW and various custom back-end systems

  • maiConnect Groupware integration
  • 40 million business partners, approx. 60 million contacts

  • Approx. 40,000 users
  • Taking into account data protection regulations on the basis of the GDPR and the German Code of Social Law

Our customer

  • IT partner for social security in Germany and the leading systems and software house in the healthcare market
  • Focus on rollout for the 11 regional AOK companies, each with own IT infrastructure with a total of approx. 40 million business partners