Successful and long-term further development of CRM strategy and systems

DEG – Deutsche Investitions- und Entwicklungsgesellschaft mbH

Project goals

  • Support for business growth through appropriate process support for efficient acquisition, structuring, processing, verification of DEG-specific finance projects in existing and new customer business
  • Complete SAP CRM system support and control
  • Enhanced data quality and user acceptance

Project focus

  • Coordination of the requirements between the business departments and the IT organization

  • Support for the “CRM owner” in the continuous development of CRM
  • Filling of process gaps in the region and sector areas

  • Prioritization and design of technical requirements

Our customer

  • Company of the KfW (Kreditanstalt f. Wiederaufbau) Group
  • One of the largest European development financiers for long-term project and corporate finance
  • The DEG portfolio amounts to around EUR 8.6 billion, finance for about 700 customers in 81 countries
  • EUR 2.4 billion equity, 539 employees (2016)

In Cologne, we say: The first time is chance, the second time is statistics, and the third time is tradition. Therefore, as a long-standing tradition: thank you to the maihiro employees for the successful collaboration!