Lead capture for all employees using app: More than 1,600 leads captured in 12 months

Introduction of SAP Sales Cloud for >300 employees


Project goals:

  • 360-degree view of customers thanks to integration of distributed information from various touchpoints
  • Improved measurability and traceability
  • Overview and retrieval of all relevant information on sales opportunities, campaigns, activities, etc.

Project contents:

  • Introduction of SAP Sales Cloud for >300 employees
  • Scope: Opportunity and activity management, reporting, sales campaigns
  • Development of the Kapsch-specific “TipSpace” app based on the SAP Cloud Platform (SCP) for recording tips on sales opportunities
  • Integration into complex system landscapes (Navision ERP, interface to the Kreditschutzverband (Austrian Credit Protection Association), etc.)

Our customer Kapsch BusinessCom AG:

  • Kapsch BusinessCom AG is a company of the Kapsch Group 
    and supports over 17,000 customers as a digitization partner
  • The portfolio includes IT and communications technology, network and security solutions, media technology, artificial intelligence, IoT and software development
  • 1,460 employees
  • §€ 410 million in sales (2019/20)
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