Digital Sales Processes empowered by SAP & maihiro enable Remmers a 360-Degree Customer View

Introduction of SAP Sales und Service Cloud as well as maiTour & maiConnect

Project goals:

  • Digitization, standardization and simplification of sales processes with smart, dynamic tour planning (maiTour) for external sales 
  • Improvement of communication between external and internal sales with cloud solutions from the SAP C/4HANA in-memory customer experience suite (CX) 
  • Introduction of maiConnect 
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With cloud solutions from the SAP C/4HANA customer experience suite and cloud apps from maihiro, we create digital, consistent, efficient and transparent processes in sales, a 360-degree view of customers, dynamic visit-tour planning and continuous communication between external and internal sales. 

Sebastian Jurth Director of E-Commerce & Digital Services at Remmers


Our Client Remmers Gruppe AG:

  • Sector: Construction material technology
  • Founded: 70 years ago in Löningen, Saxony
  • Employees: 1,500
  • Represented in: over 30 countries in Central and Eastern Europe with 15 independent subsidiaries and sales agencies
  • Revenue (in 2018): over 332 million Euros
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