Manufacturing / High Tech

SAP C/4HANA to join sales and service processes

Unleashing the potential of sales & service - a market leader's story

The introduction of SAP C/4HANA helps SKAN to harmonise sales and service processes and to establish a central customer focused view.

Project goal:

  • Harmonisation of sales and service processes
  • Establishment of a central customer view

Project topics

  • Implementation of SAP Sales and Service Cloud

  • Bi-directional integration with SAP ERP
  • Introduction of maiCatch, the intelligent maihiro business card scanner

The integrationof SAP ERP and SAP C/4HANA was the main challenge for us.

After our first partner had failed, maihiro has done a great job.

Dominik MeierCRM Project Manager, SKAN AG

Our client

SKAN, founded in 1968, is one of the pioneer companies in the field of cleanroom equipment and isolator design for the global pharmaceutical industry. SKAN employs 500 people aand has grown 600% in the last 20 years.