Manufacturing / High Tech

Global implementation of SAP Hybris Sales Cloud for more than 1,500 users

Trelleborg Sealing Solutions Germany GmbH

Project Objectives

  • Process harmonization in sales worldwide
  • Better integration of presales and marketing in the area of lead management
  • Promotion of cross-divisional cooperation
  • Better understanding of the customers’ needs

Scope of the project

  • Global implementation of SAP Hybris Sales Cloud for more than 1.500 users
  • Integrated prospect-to-customer process with the local ERP systems
  • Complex offer management (incl. pricing) and project management
  • Integrative scenarios with integration of old ERP systems (AS 400, J.D. Edwards)
  • Go-live of pilot project for USA, Asia, Europe in 2017, rollout by end of 2018

Our customer

  • Trelleborg Sealing Solutions is a worldwide leading developer, manufacturer and supplier of precision seals and ducts
  • Nine research and development centers in Europe, USA and Asia
  • 28 manufacturing plants worldwide
  • More than 5.800 employees

Our collaboration with maihiro has been characterized by discussions where both parties were on equal footing and by a very cooperative way of working together – from our sales team to our IT department. There was also a high degree of flexibility, readiness to take action, and sound knowledge of C4C.

Florian BischofManager CRM Systems / Project Manager CRM Implementation