Trade

Introduction of SAP Hybris Sales Cloud

VBH Holding GmbH

Project goals

  • Unified CRM system across all locations and national subsidiaries
  • Transparency regarding all sales activities
  • Improved customer transparency for the sales force
  • Efficient sales force management
  • Lead management
  • Use of mobile devices by sales force
  • Real-time reporting with KPIs

Project objectives

  • Introduction of the SAP Hybris Sales Cloud solution
  • Connection of two different ERP systems (SAP ERP and Microsoft Navision) to SAP Hybris Cloud for Customer
  • Offline support for selected business processes for the sales force

Our customer

  • VBH Holding GmbH is an international wholesaler with around 2,500 employees and more than 30 subsidiaries
  • Based in Korntal-Münchingen near Stuttgart, the company sells building fittings of all kinds and is the world's largest trading group with this specialization

We opted for C4C because we wanted to have only one CRM system across the whole company, regardless of which ERP is in use.

Oliver MaischCIO, VBH Holding