Checklist "8 steps to a Unique Customer Journey Experience Proposition (UCJXP)"
How to close the Experience Gap: Company vs. customer view,there are often worlds in between.
The mission is therefore clear: companies must pick up their customers correctly at any touchpoint and no longer view the resulting customer experiences in isolation.
We have compiled all the essential information about this - bundled at a glance - in our free checklist, the "8-Point Plan", to create the "Unique Customer Journey Experience".
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