2020 Trend Study

Status Quo of Customer Feedback Management 

& Update on the Relevance of the SAP C/4HANA Product Suite

  • Study: Conducted with senior department managers from Sales, Marketing, and Customer Service in Germany and Austria
  • What role does customer feedback management play for SAP customers and how, if at all, is it implemented?
  • What are the biggest challenges in customer feedback management?
  • How has the significance of SAP C/4HANA and SAP software developed over the period 2018 to 2020?

You want to know more? 
With pleasure! Simply fill out the form, send it off and we will guide you directly to the download.

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If you are interested in an exchange, please contact: 

Enikö Kleeblatt

Enikö Kleeblatt

Business Development

Do you have questions about the systematic management of customer feedback or would you like to know how maihiro and SAP can support you? You are welcome to contact me at any time.  

Phone:+49 170 4120574
Email:Enikö Kleeblatt