17. July 2019
At a glance: C/4HANA Sales and Service-Cloud Updates
What does the 1902 and 1905 releases bring with them? What´s new, adapted or dropped out? How do the improvements influence useability and what changes with the upcoming releases? Check our overview for the answers. User ...
6. June 2019
Measure employee and customer satisfaction intelligently with Qualtrics
As an Experience Management Platform, Qualtrics is the perfect fit for a SAP C/4HANA strategy. In addition to the operative data from C/4, the tool also delivers KPIs to ensure customer success . Data on Employment Engagement, User...
4. March 2019
Approach customers successfully with integrated campaign management | Free Whitepaper
The customer is the focus. Attracting, retaining or regaining the customer is the goal of marketing, sales and service campaigns. Tips for a successful Campaign management Above all, taking a personalized approach is decisive for ensuring the ...
16. January 2019
Golden times for customers – maihiro reaffirmed as a SAP Gold Partner
Performance standard: high. Customer relations: excellent. Competence and strategic direction: first-class. Criteria that have enabled maihiro to secure SAP Gold Partner status once again this year. Audits & Training as requirement In 2016, ...
2. January 2019
No cardboard cutout - Mondi invests in the digitization of sales
With the SAP Sales Cloud, maihiro designed and implemented a forward-looking CRM solution for the packaging and paper specialist Nobody needs to explain to the Mondi Group what customer centricity means. The global packaging and paper company is ...
26. November 2018
Coresystems extends SAP Service Cloud with artificial intelligence – maihiro provides specially certified consultants
Zero downtime, maximum performance, low maintenance costs, and real-time service: that’s what today’s customers expect. With the acquisition of Coresystems, a leading provider of field service software, SAP is meeting this challenge. Artificial ...
19. October 2018
CX as a central element for gaining a competitive advantage. The customer in focus – insights from SAP CXLive Barcelona 2018
Europe's largest software manufacturer impressively demonstrated that its portfolio of recent acquisitions has captured the pulse of the time and fully serves customer needs at the SAP CXLive in Barcelona. And the purpose is: to organise sales more ...
30. September 2018
Missing a puzzle piece? The Ravensburger chat bot helps
Digital transformation for an improved customer service At SAP CX:LIVE Ravensburger presents its chat bot Imagine you are only one piece away from finishing your favorite puzzle. You have invested hours and hours, maybe months – depending on the ...
9. July 2018
New customer SCHMOLZ + BICKENBACH Edelstahl
We welcome the SCHMOLZ + BICKENBACH Edelstahl GmbH as a new customer for the support and further development of the deployed SAP C/4 HANA solution. The maihiro Operational Services Team wants to thank SCHMOLZ + BICKENBACH for the trust and is ...
20. June 2018
Goodbye Hybris, Welcome SAP Customer Experience
SAP with new CRM strategy, maihiro as expert in the SAP Gold Guide. Uwe May and Timo Simon are happy about the placement.
18. May 2018
maihiro awarded as MEE Regional Partner of the Year
Exellence in driving SAP Hybris business With their long standing tradition the SAP Hybris Partner Awards are a real recognition for the best of the best in the partner ecosystem. Winning the award places maihiro in a very elite group of only 17 ...
6. March 2018
At a glance: The new C4C Release
SAP Hybris Cloud for Customer Release 1802 (February 2018) A SAP Hybris C4C release sometimes goes into a lot of technical detail and our customers want to have the most important information available at a glance instead of leafing through pages of...